Lion Electric

Beth worked with the Lion Electric team for several months to design a Customer Success approach, define specific tools and methodologies, demonstrate real value for customers, and transform culture to become more customer-centric.

“Lion Electric collaborated with EGS Solutions, LLC., for over 9 months, to help build, grow, and improve the Customer Success Team at Lion. Beth leveraged a methodological approach to align the company’s vision and identify areas of improvement. Beth’s expertise managing expectations and navigating internal teams allowed us to create robust customer touchpoints that reflected Lion’s values and long-term goals in a timely manner. For the duration of her mandate, Beth wasn’t just a consultant, she was a part of the team!”

-Marie Bedard, Director Customer Success & Ecosystem

Verra Mobility

Long term team engagement to design Customer Success vision plus active management of path to operationalize vision.

“The Verra Mobility team worked with Beth Skierski from EGS Solutions, LLC for over a year, and with Beth's guidance, we have made incredible progress in our Customer Success journey.

Beth's methodical approach helped us to identify and execute the clear actions needed to build sustainable Customer Success practices, ultimately setting us up to provide improved client experiences and outcomes. In addition to sharing tactical frameworks and methodologies, Beth spent time connecting and building trust with team members individually to ensure a unified approach. This helped us to translate our vision into real results, and it created a positive environment for the team to learn and grow together. Verra Mobility has benefited greatly from working with EGS Solutions, LLC., and I recommend that any organization seeking to grow through improved client outcomes and experience consider working with Beth.”

• Garrett Miller, Executive Vice President, Government Solutions