Customer Journey Workshop
A 2-hour long workshop that covers how to build a curated Customer Journey Map, plus additional one-on-one time with Beth Skierski to apply tools to your business
January 2026
Virtual Event
What you get:
2-hour virtual workshop that provides a deep dive into how to build a curated Customer Journey Map
Explanation of why a Customer Journey Map is a necessary step to move from reactive to proactive customer communication
Clear next steps on how to build and operationalize your map
Take-away template to fill in your map with your team
Two additional one-on-one calls with Beth Skierski, founder of EGS Solutions, to apply what you learned